What is C2 Repair ?
How Does C2 Repair Work ?
What is C2 Repair?
The Service is eligible for any seller who sell New or Refurbished smartphone on any marketplace. The repair Center covers mainly Iphone and Samsung.
- Flat fee: Only 15€ / Repair (see the conditions below)
- You can send yuor own Spare Parts to Local Warehouse
- The Repair is localized into the Return Warehouse
- You can easily track the Repair Process in C2Soft
How Does C2 Repair Work?
– Option 1 : You send your own spare parts to the Local warehouse
– Option 2 : The Expert will repair with his own spare parts
The Status of the Repair is noted into the « Buyer Return Transaction »
The Repair Center
- Is located into the Return warehouse
- Will store your own spare parts into the warehouse (if you provide them)
- Collects the returns parcel and Open the box sent by the buyer
- Identify the problem through the details provided helpdesk team within the transaction Buyer Return
- Repair the phone using the Spare Parts you have provided
- In case the spare parts are missing he will use their own spare parts if you wish
- Put it back into the Box for Sending and update the status of the repair into C2Soft. You will have the visibility on the tracking and the repair stage
Flat fee: Only 15€ / Repair (see the conditions below)
You can send your own Spare Parts to Local Warehouse
The Repair is localized into the Return Warehouse
You can easily track the Repair Process in C2Soft
In order to be eligible for the repair center, you must register for
– “Pack Premium” + C2 Return + C2 Repair + C2 Helpdesk + C2 Fullfilment
– Or “Pack All in One” + C2 Repair
– Sell some Smartphone (New or refurbished)
General Conditions to start
1. Buy the App
2. The Set up in your C2Soft account will be ready in 2 business days
3. Our team will proceed to open your shop