What is C2 Return ?
How Does C2 Return Work ?
What is C2 Return?
The marketplace require a local return address but you don’t have one ? Don’t worry!
C2Corner has created a network major Fullfilment Partners to provide more than 12 Return Location in the world, connected to C2Soft.
You are now able to sell into the main zone where e-commerce is booming !
Unites States: San Francisco, New Jersey, Los Angeles
Europe: France, Germany, Italy, UK
China: Hong Kong, Shenzhen
- Get instantly a Return address from 12 locations in the world
- Be able to deliver the best return experience to the buyer
- Check and Manage your return Stock through C2Soft
- Connected to the service C2repair (France Only)
- Get Prepaid Return Label options for several locations
How Does C2 Return Work?
Simply Buy C2Return service, sign the contract with the local warehouse, and you’ll be able to use the Local address locations, communicate it to your buyers and generate some prepaid return labels for your buyers.
If you chose C2Helpdesk, our team will be in charge of redirecting your returns to the local location that you chose and generating the Prepaid Return Labels.
If you are operating Customer Service by yourself, you’ll be able to create the Buyer Return ID by yourself into C2Soft to inform the warehouse for each return and track it easily.
When the parcel is received by the local warehouse, there will be several available checking options:
– Simple checking: open the parcel, group the products and return to Seller within a time period that he can choose.
– Premium checking: Open the Parcel, aesthetic and functional check (additional cost under request)
Each option will lead to a decision taken by the warehouse
Option 1: The product cannot be resell and will be sent back to seller
Option 2: The product can be sold again and your visible stock will be incremented on C2Soft
The technology behind it
Within C2Soft you will be able to:
- Check the number and the nature of the returns
- Check the status of each Return
- Read the comments of the warehouse
- Check if any discrepancy between the expected quantity and the received
Get instantly a Return address from 12 locations in the world
Be able to deliver the best return experience to the buyer
Check and Manage your return Stock through C2Soft
Connected to the service C2repair (France Only)
Get Prepaid Return Label options for several locations
In order to be eligible for the service C2 Return, you must register for
– “Pack Soft” or “Pack Premium” + C2 Return
– Or “Pack All in One”
General Conditions to start
1. Buy the App
2. The Set up in your C2Soft account will be ready in 2 business days
3. Our team will proceed to open your shop