Marketplace Commission Bestbuy
No setup fees.
The Level of Commission is determined Once the marketplace will approve your profile.
Payment Terms on Bestbuy
All transactions are paid through Electronic Funds Transfer within 10 days of being confirmed as shipped by sellers.
Return Policy on Bestbuy
For online purchases, the return/exchange period begins on the date the order is delivered.
There are 2 different return policies according to you order Marketplace or Best Buy for Business product.
Marketplace returns’ period and conditions policy are not the same according to your product category.
For best buy for business returns, There is a certain amount of flexibility for seller to be able to set returns policy, but certain elements – such as number of days to return products and a limit on restocking fees – will be enforced.
Shipping Policy on Bestbuy
You decide your own shipping policies and set your rates using the Best Buy Marketplace platform. You can charge any shipping fees you want – however, it is highly recommended to keep shipping fees as low as possible to increase sales.
The buyer won’t accept any additional fees like custom fees or any other fees.
The tracking need to be inserted ONLY when the order is shipped
Tracking Number: You need to generate a valid tracking number for each of your orders and fill it with the right carrier when confirming the shipping of the product. As a security, please add this tracking number in a message on the order.
Best Practice on Bestbuy
To become a Successfull Seller on Bestbuy following criterias:
We discourage English only submissions and we are prioritizing at the time bilingual products
The number of products inside your selectIon: the wider, the better
The content of your listing: insert texte, attractive pictures and bullet point for a quick overview of the product
The attractive price policy compared with similar products
The marketing tools used to Generate traffic on your listing
After Sales Service on Bestbuy
You are in the obligation to answer customer’s messages under maximum 48 hours
You make a commitment to settle as quickly as possible the customers complaints
Please note that according to the law, every product has 2 years warranty if new. Every mention on a 1 year guarantee will be rejected in case of complain
Mandatory to communicate in English and French Language. Using Google Translate is strictly forbidden
Fight against Fraud and fake items
Counterfaits are strictly forbidden. In case of fake product, the order will be immediately refunded and the shop definitely deactivated.
It will be the same in any case of fraud.
To Avoid Account Suspension on Bestbuy
Bestbuy can suspend your account anytime if they consider that your performance or if your product selection violate their general rules.
According to C2Corner’s experience, we believe that Bestbuy can suspend your account for the following reason (not limitative)
The quality of your products or the Condition of your product does not match with your listing
The Cancellation Rate is high
The delivery time is too long
The tracking are not moving
The buyer feedback is too low
You don’t answer quickly enough to the buyer or you don’t solve the issues as fast as they request
If your account is suspended on Linio
In case your account is suspended for the first time, you will need to understand the main reason of your suspension and ask for a reinstatement
Here is the process:
- Analyze clearly your datas an identify the main reasons of your suspension on Bestbuy
- Analyze if you are able to improve the situation with some clear actions
- Set up your action plan internally and test it
- Write a clear action plan detailing the problems and the actions already implemented
Seller Eligibility – KYC On Bestbuy
Bestbuy KYC require the following documents to open a shop:
- Your Valid Company Business Registration official document
- A Valid scan of the owner’s ID or the owner’s Passeport
- Your Valid Phone Number. A representative of the marketplace might call you for a short interview
- A Valid and signed Statuts of Incorporation
- Bestbuy will require your shop link on another successfull marketplace to check general datas (buyer feedback, your listings…)
The Main Datas Of Bestbuy
leader in the distribution of electronic products in Canada
the most visited chain of stores in Canada
More than 250 million visits per year on all its platforms
50 million customers