Eprice

Marketplace commission

29€ of fixed monthly fees (free for 3 months)

• After this period, if you insert a Special Promotion Code Only available for C2Corner Sellers, you’ll get a special offer to extend it to 12 months instead of 3 months.
• Ths code must be provided during your registration on Eprice
• Commission depends on product category
• 5% for Consumer Electronics, 8% for all the rest

Payments terms

Sellers are Paid 3 times per month, every 1st, 11th and 21st days of the month. After 2 working day Seller’s will have an automatic transfer of revenues deducted by the commission and fees. The amount is transferred automatically on his Seller’s European Account. The transfer takes around 2 days to be collected by the Seller. The Payment will include all the Orders confirmed as delivered by the buyer, or automatically delivered within 21 days. If a buyer never confirm the delivery of an order, it will be automatically into the Seller’s wallet within 21 days.

Return Policy

Eprice require a Local Return address for Returns Return Fees are at buyer expanse except if the product is defective. The buyer has 14 days after delivery to return the product. Over this 14 days, the buyer can return the product in case of non-compliance with the order or defect Warranty period: 2 Years for New products, 3-6months for Used or Refurbished

Shipping Policy

International Seller need to deliver his Order within a maximum of 10 – 15 days. The shipping and delivery rules must be clearly written into each Offer. The Seller must choose the shipping company and the delivery time. The buyer won’t accept any additional fees like custom fees or any other fees. The tracking need to be inserted ONLY when the order is shipped. The returns must be prepaid by the Seller when the Return is for a Defective product. Tracking Number: You need to generate a valid tracking number for each of your orders and fill it with the right carrier when confirming the shipping of the product. As a security, please add this tracking number in a message on the order.

Best Practice

To Avoid Account Suspension

Eprice can suspend your account anytime if they consider that your performance or if your product selection violate their general rules. According to C2Corner’s experience, we believe that Eprice can suspend your account for the following reason (not limitative) The quality of your products or the Condition of your product does not match with your listing The claim Rate is high The Cancellation Rate is high The Return rate is high The delivery time is too long The tracking are not moving The buyer feedback is low You don’t answer quickly enough to the buyer or you don’t solve the issues as fast as they request If your account is suspended on Eprice In case your account is suspended for the first time, you will need to understand the main reason of your suspension and ask for a reinstatement

Here Is The Process

• Analyze clearly your datas an identify the main reasons of your suspension on Eprice
• Analyze if you are able to improve the situation with some clear actions
• Set up your action plan internally and test it
• Write a clear action plan detailing the problems and the actions already implemented

Seller Eligibility – KYC

Eprice KYC require the following documents to open a shop:

1. Your Valid Company Business Registration official document

2. A Valid scan of the owner’s ID or the owner’s Passeport

3. Your European VAT Number

4. A Valid and signed Statuts of Incorporation

5. A Valid and signed Statuts of Incorporation

6. Succesfull On-Line Shops’ link on eBay, Amazon or others, selling customer electronics is better