Marketplace Commission on Rue du Commerce
A monthly subscription to 40 € TTC / month
5% commission on console, video game, TV
6% commission on Phones
7% commission on PC
8% commission on Camera,GPS
10% commission on computer software
Payment Terms on Rue du Commerce
The marketplace pays every 10 days, based on the goods delivered, invoiced and completely paid by the buyers.
Return Policy on Rue du Commerce
The seller only accept the returned products in their entirety (packaging, cables, accessories, protections, etc …), with their original packaging, all to be intact and in good condition.
The buyer has 14 days after delivery to return the product.
Over this 14 days, the buyer no longer has this right of withdrawal.
Shipping Policy on Rue du Commerce
The order is prepared and shipped directely by the Merchant , under his responsibility.
The seller should communicate a delivery deadline with the buyer before the validation of order, taking into account the choice of the desired carrier.
Shipping fees are at buyer expanse
The tracking need to be inserted ONLY when the order is shipped
Tracking Number: You need to generate a valid tracking number for each of your orders and fill it with the right carrier when confirming the shipping of the product. As a security, please add this tracking number in a message on the order.
Best Practice on Rue du Commerce
To become a Successfull Seller on Rue du Commerce
A successfull seller on Rue du commerce should combine the following criterias:
- The number of products inside your selectIon: the wider, the better
- The content of your listing: insert texte, attractive pictures and bullet point for a quick overview of the product
- The attractive price policy compared with similar products
- The marketing tools used to Generate traffic on your listing
After Sales Service on Rue du commerce
You are in the obligation to answer customer’s messages under maximum 48 hours
You make a commitment to settle the customers complaints as quickly as possible
Please note that according to the law, every product has 2 years warranty if new. Every mention on a 1 year guarantee will be rejected in case of complain
Mandatory to communicate in French Language. Using Google Translate is strictly forbidden
Fight against Fraud and fake items
Counterfaits are strictly forbidden. In case of fake product, the order will be immediately refunded and the shop definitely deactivated.
It will be the same in any case of fraud.
To Avoid Account Suspension on Rue du commerce
Rue du Commerce can suspend your account anytime if they consider that your performance or if your product selection violate their general rules.
According to C2Corner’s experience, we believe that Rue du commerce can suspend your account for the following reason (not limitative)
The quality of your products or the Condition of your product does not match with your listing
The claim/Cancellation/Return Rate is high
The delivery time is too long
The tracking are not moving
The buyer feedback is low
You don’t answer quickly enough to the buyer or you don’t solve the issues as fast as they request
If your account is suspended on Linio
In case your account is suspended for the first time, you will need to understand the main reason of your suspension and ask for a reinstatement
Here is the process:
- Analyze clearly your datas an identify the main reasons of your suspension on Linio
- Analyze if you are able to improve the situation with some clear actions
- Set up your action plan internally and test it
- Write a clear action plan detailing the problems and the actions already implemented
Seller Eligibility – KYC On Rue du Commerce
Rue du Commerce KYC require the following documents to open a shop:
- Your Valid Company Business Registration official document
- A Valid scan of the owner’s ID or the owner’s Passeport
- List of EAN or SKU to market on the marketplace Rue du Commerce (Recommended)
- Bank details or Payonner account
- A Valid and signed Statuts of Incorporation
The Main Datas Of Rue du Commerce
13 years of experience in the field of e-commerce
311 million EUR turnover in 2016(87 million on marketplace)
Average basket: 203 EUR
4 million of visits per month