The Unique Shopping Destination to Shop, Sell and Give

More than 165 Millions Active Buyers
1 Billion listings
Already 100,000 China Sellers

Sell on Ebay

Delegate your customer service

Add New Products

Get a Return Address

Get a Local Fullfilment Center

Accelerated Payments

Marketplace commission

No Monthly fee

  • 3.9% commission on Electronics
  • 5.7% commission on Smartphone, Digital Camera, Speaker, Photo Lenses, Sound and GPS
  • 6.5% commsission on Other Categories (excluding Vehicules)

Payments terms

If Buyer pay through PayPal, your funds will be transferred immediately on your Paypal Account, before shipment
If the buyer pay by Wire Transfer, you will get your money before shipment

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Return Policy

Ebay require a Local Return address for Returns
Return Fees are at buyer expanse except if the product is defective.
The buyer has 14 days after delivery to return the product.
Over this 14 days, the buyer can return the product in case of non-compliance with the order or defect
Warranty period: 2 Years for New products, 3-6months for Used or Refurbished 

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Shipping Policy

You specify either same business day or 1 business day handling.
The buyer won’t accept any additional fees like custom fees or any other fees.
Tracking data must show the package as having a status of “delivered” with a delivery date within 4 days of payment clear.
You need to deliver the buyer maximum within 10 days.
The returns must be prepaid by the Seller when the Return is for a Defective product.
Tracking Number: You need to generate a valid tracking number for each of your orders and fill it with the right carrier when confirming the shipping of the product. As a security, please add this tracking number in a message on the order.

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Best Practice

To Become A Successfull Seller
On Ebay

To Become A Successfull Seller On Ebay

The number of products inside your selectIon: the wider, the better
The content of your listing: insert texte, attractive pictures and bullet point for a quick overview of the product
The attractive price policy compared with similar products
The marketing tools used to Generate traffic on your listing

After Sales Service
On Ebay

You are in the obligation to answer customer’s messages under maximum 48 hours
You make a commitment to settle as quickly as possible the customers complaints
Please note that according to the law, every product has 2 years warranty if new.
Every mention on a 1 year guarantee will be rejected in case of complain
Mandatory to communicate in Local Language. Using Google Translate is strictly forbidden

Fight Against Fraud
And Fake Items

Counterfaits are strictly forbidden. In case of fake product, the order will be immediately refunded and the shop definitely deactivated.

It will be the same in any case of fraud.

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To Avoid Account Suspension

Ebay can suspend your account anytime if they consider that your performance or if your product selection violate their general rules.
According to C2Corner’s experience, we believe that Ebay can suspend your account for the following reason (not limitative)
The quality of your products or the Condition of your product does not match with your listing
The claim Rate is over 5%
The Return rate is over 5%
The delivery time is too long
The tracking are not moving
The buyer feedback is 4.0/5
You don’t answer quickly enough to the buyer or you don’t solve the issues as fast as they request
If your account is suspended on Ebay
In case your account is suspended for the first time, you will need to understand the main reason of your suspension and ask for a reinstatement

Here Is
The Process

1-
Analyze clearly your datas an identify the main reasons of your suspension on Ebay

2-
Analyze if you are able to improve the situation with some clear actions

3-
Set up your action plan internally and test it

4-
Write a clear action plan detailing the problems and the actions already implemented

Seller Eligibility – KYC

Ebay KYC require the following documents to open a shop:
1. Your Valid Company Business Registration official document
2. A Valid scan of the owner’s ID or the owner’s Passeport
3. Your European VAT Number
4. Your Valid Phone Number. A representative of the marketplace might call you for a short interview
5. A Valid and signed Statuts of Incorporation

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